Provided that the stipulations relating to distance contracts apply, customers are entitled to revoke their purchase of items in line with the following instructions:
Customers are entitled to revoke their contractual statement in writing (e.g. letter, fax, e-mail) within one month without stating reasons, or - if they receive the purchased items before the expiry date - by returning the items. The period starts on receipt of these instructions in writing, but not before receipt by the customer of the items purchased (in cases of recurrent deliveries of similar items not before receipt of the first partial delivery) and not before fulfilment of our duty to furnish information as stipulated by § 312c paragraph 2 of the German Civil Code (BGB) in combination with § 1 paragraphs 1, 2 and 4 of the German Civil Code - Ordinance on the Duty to Inform (BGB-InfoV) and our obligations stipulated by § 312e paragraph 1 clause of the German Civil Code in combination with § 3 of the German Civil Code - Ordinance on the Right to Inform. The day of fulfilment of the above conditions shall not be included in the commencement of the term (§ 187 paragraph. 1 of the German Civil Code). The timely dispatch of the revocation or the items ordered will ensure observation of the revocation deadline. Please address your revocation to:
In the event of a valid revocation, each party shall return to the other party the benefits received, and surrender possible additional benefits received (such as interest). If you are not in a position to return the items or parts thereof, or are unable to return them in their original condition, you will be obligated to compensate this loss of value. This clause shall not apply if such loss is solely due to the inspection of the ordered goods - as the customer might have done e.g. in a shop - or their intended use. You may avoid your obligation to compensate the loss of value caused by using the items for anything other than their intended purpose by not using the items as if they were your property and avoiding any action which may adversely affect their value. Items which may be dispatched by parcel will be returned at our risk. You will be charged with the cost of the return if the delivered items correspond to the items ordered and if the price of the returned items is less than EUR 40.00, or - in cases of items which cost more than EUR 40.00 - if payment or a contractually agreed part-payment has not been received at the time of your revocation. In all other cases, returns are free of charge. Items which may not be dispatched as parcels will be collected from your premises. Obligations to refund payments must be fulfilled within a period of 30 days. For you, this period begins with the date of posting your revocation or the items ordered, and for us with their receipt.
End of revocation clause”